This Knowledge Base article explains how to convert your iOS phone’s HEIC picture files into Canvas compatible JPEG files in a few easy steps. HEIC is a type of file format that iPhones typically use. HEIC files are hard for teaching staff to view so we request that you change the settings on your phone to export image files as JPEG.
How to change your image files from HEIC to JPEG files
- Click the Settings App on your iPhone.
- Scroll down to and click Camera.
- Click Formats at the top.
- It will show the selection High Efficiency
- Select Most Compatible instead.
You’re now done!