A strong online course is not just about uploading content. To create a quality learning experience, aim for your course to be Complete, Diverse, and Human.
Complete
Make sure your course includes everything ākonga (students) need to succeed – not just the basics.
Include:
- All readings, files, links, and activity instructions
- Clear assessment guidance with examples
- Weekly overviews so students know what to expect
- Your own tips and stories that explain how the content applies in real life
Example:
Instead of just uploading an assessment brief, include a short paragraph:
“In this task, you’ll apply what you’ve learned about GST and invoices. I’ve added a sample invoice below. I also explain in the video how this connects to real business practice.”
This helps online students understand your thinking – things you might normally explain in class.
Diverse
Use a mix of content types to make learning more engaging. Long blocks of text can be hard to read, especially for students with short attention spans or English as a second language.
Use a variety of:
- Short videos (2–5 minutes)
- Diagrams, infographics, or screenshots
- Activities or quizzes
- Headings, bullet points, and short paragraphs
Example:
Instead of a full page of text, break it up like this:
Video: How to process payroll in Xero (3 mins)
Image: Payslip example with notes
Activity: Try entering payroll in the demo account
This gives students different ways to learn and keeps them more focused.
Human
Make your course feel personal. Students are more likely to engage if they feel a connection with you and the course space.
Try to:
- Use a friendly tone – write like you’re speaking to them
- Use “you”, “I”, and “we”
- Introduce yourself and check in during the course
Example:
“Kia ora, I’m your lecturer this semester. I’ll be guiding you through the Accounting Software course. If you have questions, post them in the discussion forum or send me a message. I’ll check in weekly with tips and reminders.”
Avoid formal or distant wording like:
“The student must complete the assignment by the due date.”
Instead, say:
“You’ll need to submit your assignment by Friday. Let me know if you need help.”
This makes students feel like you’re present and available.
Final Tip:
Online learning doesn’t need to feel disconnected. Small changes in how you present your course can make a big difference in how students engage.
Let me know if you’d like this turned into a Canvas page layout or with a checklist version too.