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28 July 2021

Everything Learn Something in 60ish-Seconds

*Screenshots may differ to what you see, depending on whether you have a PC or Mac.

Pesky Padlocks

Pesky Padlocks

Pesky padlocks blocking your content? This quick 60ish-Second How-To video shows you how to fix those padlock icons in Canvas and get your course materials visible to students again.

Padlocks in Canvas can be confusing, especially when you’re in a hurry to publish or update a course. This 60ish-Second How-To video quickly explains what those padlock icons mean and how to fix them.

You might see padlocks next to modules, pages, or other content — and wonder why students can’t access them. In most cases, padlocks appear because of publishing issues or unmet requirements. For example, a page might be locked because it’s unpublished, or a module could be restricted by a prerequisite or date.

This short video walks you through the most common reasons for padlocks in Canvas and how to remove them. You’ll learn how to check: if a page or item is published, whether your module has rules (like “complete this first” conditions), if availability dates are preventing access.

Pesky padlocks usually have a simple fix once you know what to look for. Understanding how visibility and access settings work in Canvas helps you avoid frustration and saves your students from confusion.

If you’ve ever had a student say they can’t see something — but it looks fine on your end — this quick learning tip is for you.

Tip: Always double-check both the page and the module are published. If the page is published but the module isn’t, students still won’t see it.

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